SewerOwner

What you have noticed

Start with what you can actually see, hear, or smell. Not what anyone has concluded from it — that goes in a different part of the record, attributed to whoever said it.

What this page cannot establish

  • nothing recorded here establishes a cause
  • selecting an observation does not mean anything is wrong with your line
  • suggested evidence is what could help tell possibilities apart, not work you need done
  • SewerOwner cannot tell you whether the problem is on your side of the boundary

Nothing is saved yet. Anything you record will be stored in this browser only — SewerOwner does not receive it.

What have you noticed?

Pick everything that applies. These are the standard descriptions — none of them is a diagnosis, and selecting one does not mean anything is wrong with your line.

Observations
How long has this been going on?

A band, not a date. Nobody needs the exact day, and guessing one would put a false precision into your record.

Duration
Have you noticed a relationship with the weather?

Worth recording either way. A professional distinguishing between possibilities often asks this first.

Weather
The property

Categories only. There is no address field in this tool, and no postcode — not hidden, not optional. They do not exist in the record.

Is the property on a public sewer or a septic system?
Roughly when was it built?
Is there a cleanout you can find?
What evidence do you already hold?

Only what you have. Nothing is uploaded here — this records that a document exists, never its contents.

Evidence held

What is worth documenting or verifying next

This does not diagnose the cause of what you noticed. It organises what you have observed and identifies what evidence could help a professional tell the possibilities apart. Nothing here establishes a cause, a condition, a required repair, or who is responsible.

What remains unknown

  • the condition of any part of the line the camera did not reach
  • the significance of anything visible in the frame
  • ownership or responsibility
  • structural capacity or code compliance
  • that a given repair method is appropriate
  • that the observations are correctly identified
  • that the recommendations follow from the observations
  • the condition of anything outside the stated scope
  • the precise position of a buried pipe
  • that the record is complete or current
  • a boundary for any other address

Evidence that could help

Camera video
A recording made by a camera pushed through the line.
Even with it, this would still not establish: the condition of any part of the line the camera did not reach; the significance of anything visible in the frame; ownership or responsibility; structural capacity or code compliance; that a given repair method is appropriate.
Written inspection report
A document describing what an inspection covered and observed.
Even with it, this would still not establish: that the observations are correctly identified; that the recommendations follow from the observations; the condition of anything outside the stated scope.
Utility map or responsibility document
A record from an operating authority showing routes or stating responsibility.
Even with it, this would still not establish: the precise position of a buried pipe; that the record is complete or current; a boundary for any other address.
  • This does not diagnose the cause of what you noticed. It organises what you have observed and identifies what evidence could help a professional tell the possibilities apart. Nothing here establishes a cause, a condition, a required repair, or who is responsible.
  • Suggested evidence is what could help tell possibilities apart. It is not a list of work you need done.
  • SewerOwner cannot tell you whether the problem is on your side of the boundary or the public side.
  • SewerOwner cannot tell you whether anything here is urgent for your property.

What would change the answer

  • nothing — this step is where the record starts

What to do next

Findings are what a proposal has to answer to, so they are the next thing worth having straight.

Organise what an inspection reported

If your situation is different

Related, and why

  • Symptoms

    Each observation has a page explaining what it does and does not tell you.